Shipping policy

 

Shipping Policy

 

Shipping Regions

We currently ship within Austria, the European Union, and selected international countries. If your location is not available at checkout, please contact us for custom shipping options.

 

Order Fulfillment & Delivery Times

Our products are prepared and shipped with great care. Please note that we do not guarantee immediate dispatch after purchase.

While we always strive to ship your order as soon as possible, shipping times may vary depending on availability, demand, and production schedules. In some cases, this means that your order may only be dispatched several days or even weeks after purchase.

We kindly ask for your understanding that exact delivery dates cannot be promised in advance.

 

Shipping Notifications

Once your order has been packed and handed over to our shipping partner, you will receive a shipping confirmation and tracking link by email.

If your order is particularly urgent or time-sensitive, feel free to reach out to us before ordering, and we will do our best to accommodate your request.

Shipping Costs

Shipping costs are calculated at checkout based on destination and order size.

For specific rates and thresholds for free shipping, please refer to the checkout or contact us directly.

 

Customs & Duties (Non-EU Orders)

For orders outside the EU, customs duties or import taxes may apply. These fees are the responsibility of the customer and are not included in our product or shipping prices.

Delays & Disruptions

Unforeseen delays may occur due to high demand, production bottlenecks, public holidays, or shipping carrier issues. While such situations are rare, we cannot be held liable for delays outside our control.

 

Questions?

If you have any questions or concerns about your shipment, please contact us at:

Email: amoraelenore@gmail.com